Ananya Hospitals (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website ananyahospitals.com.
1. Information We Collect
- Personal Information: Name, email address, phone number, appointment details, and other details provided when booking or contacting us.
- Medical Information: Health-related details voluntarily shared for appointments or consultations.
- Technical Information: IP address, browser type, operating system, device details, and browsing patterns.
- Cookies: Small files stored on your device to improve performance and personalize your experience.
2. How We Use Your Information
- To schedule and confirm appointments.
- To deliver healthcare services and respond to inquiries.
- To send reminders, updates, and service-related communications.
- To analyze website usage and enhance user experience.
- For compliance with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share it only with:
- Authorized medical staff for treatment purposes.
- Third-party service providers (IT, payment gateways, SMS/email communication partners) who support our operations.
- Government or regulatory authorities when legally required.
4. Data Security
We use appropriate technical and organizational measures (encryption, secure servers, restricted access) to protect your data. However, no online method is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
We may use cookies and tracking technologies to:
- Improve website functionality and performance.
- Analyze visitor traffic and behavior.
- Personalize content and user experience.
You may disable cookies in your browser settings,